Main Office Number: 978-342-5222
Press 3 for Work Orders
Fax Phone Number: 978-343-4148

Main Office Business Hours:

Monday to Friday 9 am to 3 pm


FHA Procurement Information

The fundamental goal of the FHA's procurement system is to satisfy our end users in terms of cost, quality, and timeliness of the delivered product or service while complying with applicable laws, rules, and both MA Department of Housing & Community Development (DHCD) and the U.S. Department of Housing & Urban Development (HUD) regulations
and notices, Massachusetts procurement laws, and the FHA's own policies

Vendor Debarment, & Disqualification

The FHA will not enter into contracts with businesses with firms that are debarred from doing business with the Federal government or the Commonwealth of Massachusetts or the City of Fitchburg. Businesses must also be current with their local property taxes with the City of Fitchburg if they are a local firm.


Vendor Payment Process

The FHA pays vendors every two weeks. The staff of the FHA cannot sign checks. Please review this criteria for some business may not want to enter into contracts with these restrictions.



Customer Service

The FHA wants your feedback on our service, if you have an experience you would like to share click the link below to fill out a short survey.

Customer Service Survey